MedUSA Systems provides its
customers with a variety of engagement options. Our engagement
models are dynamic and are driven by business needs, customer demands
and cost objectives amongst other factors.
Our customer engagements are
based on transformational outsourcing. This applies a highly
disciplined approach to align IT operations with business imperatives,
and re-position the organization for competitive advantage. We
deliver sustained benefits to our customers to reduce cost and provide
significant business value.
We provide a comprehensive
range of services centered on software development from requirements to
implementation to maintenance. Customers can choose the services
that meet their business requirements, relying on us to coordinate
those services. MedUSA Systems supports both project and
dedicated-team engagement models.
Under the project model,
MedUSA and the customer agree on specific project requirements, and
MedUSA assigns and manages appropriate resources. This approach
works best for projects with well-defined requirements and
boundaries. It can be performed on a fixed-bid or
Under the dedicated team model,
the customer specifies the number of resources and skills necessary,
and can take a larger role in team management. This approach is
optimal for projects with flexible requirements, long-term development,
and ongoing maintenance needs. A dedicated team can perform on a
retainer or time-and-materials basis. This model ensures better
focus on long-term objectives, and maintains a team with a
project-specific knowledge, also at a lower cost to the customer thanks
to stable, predictable workload.
Customers often start with a
project model, and then as the relationship develops, switch to a
dedicated-team model for greater continuity and cost efficiency.
These models can be used simultaneously, as a customer with a dedicated
team may have an unrelated project that may be more efficient to
approach with a project model.
Both engagement models provide the same visibility over the development process and team personnel.